Full-time Account Manager
The Account Manager will work cooperatively with other members of the distribution team to grow existing customers, create new customers, and meet or exceed monthly sales quotas while increasing customer satisfaction.
At Sunshine, we work hard, have fun, and do what we do best - provide the best in customer service the hospitality and healthcare industry has seen! Join us!
Duties include:
Qualifications:
At Sunshine, we work hard, have fun, and do what we do best - provide the best in customer service the hospitality and healthcare industry has seen! Join us!
Duties include:
- Accurately process customer transactions such as orders, quotes or returns
- Identify new revenue opportunities
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
- Drive outbound proactive calls/emails to current and prospective customers to generate sales, obtain orders and provide exceptional service
- Maintain an in-depth knowledge and understanding of product lines and pricing as well as and competitor's lines and pricing
- Determine customer requirements and expectations in order to recommend specific products and solutions
- Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
- Analyze sales/metrics data from your territory to help evolve your strategy
- Manage time effectively, meet personal goals and work effectively with other members of the distribution team
- Perform other duties as assigned
Qualifications:
- BA/BS degree or relevant experience
- Minimum 1 year of inside sales experience in B2B environments
- Advanced customer relationship skills with proven sales record
- Excellent listening, verbal, and written communication skills
- Proven ability to manage multiple tasks at one time and maintain accurate, detailed notes of conversations and follow-up details
- Work independently from field sales to cover accounts and drive revenue
- Be able to work with team members to extend reach
- Intermediate to advanced MS Excel/Office & email skills
- Fluent in Spanish is preferred
- Knowledge and experience of hospitality and healthcare supplies preferred
If you are interested in this position, please forward resume with salary requirements and cover letter to [email protected].
Please understand we will only contact suitable candidates. No phone calls, please.
Please understand we will only contact suitable candidates. No phone calls, please.
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